FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email
Q. Where do you ship from?
A. We ship from our fulfillment warehouses located in USA & Asia.
Q. Where can I place an order from?
A. You can place an order from any country; we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free only in the U.S on all items.
Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don’t receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. You can send us an email at info@shoplittlejqube.com
Q. Is Checkout on this site safe and secure?
A. Yes, all purchases here are safe and secured. We use encrypted SSL security to ensure that your credit card information is 100% Protected
Q. How long will it take for my items to arrive?
Average transit times FROM our domestic warehouse TO the United States is 5-10 Business days.
Average transit times FROM our international warehouse TO the United States is 5 - 18 Business days
Average transit times to International: 15 - 45 Business days
All orders are shipped with the tracking number so you can track them.
Q. How long will it take to receive a tracking number?
A. It will usually take between 2-5 business days.
Q. If I enter my email address, will you sell my information?
A. We do not sell our customer's information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries, you will not have to pay customs, but it depends on where you are located and if you order more than 1 piece.